FAQ
When you copy text from Microsoft Word documents, websites or any other documents into the questionnaire, you also copy the design style. Therefore, certain errors can occur to how the text appears in the survey; for example, the background of the text in the question is white or the text appears slightly indented. It can also affect the implementation of the survey and data collection.
This problem can be prevented in two ways:
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When editing a question, select 'Fast add categories' and copy the text from other documents by using this function. Every answer should be copied into a separate row.
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You can also copy the text from a Word document into Notepad and then from there copy it into 1KA.
If this problem has already occurred, it can be solved later in the following way:
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When editing a question, select advanced editor.
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Click the HTML tag located on the toolbar, which will open a new window with the HTML code editor.
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Delete the extra design styles from the HTML code, leave only rows with your text and then click 'Update'.
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