FAQ

Question Why can't I log in?
Answer

 

If you are unable to log in after registering with 1KA application, please check:

 

  • if you correctly entered your email address (maybe you are registered under another active account)
  • if you entered the correct password
  • if Caps Lock is on

 

Sometimes there are problems with cookies – in this case, we recommend you delete them and try logging in again. Sometimes it is necessary to upgrade your browser to the latest version, while changing your browsers can also help (we recommend Mozilla Firefox).

 

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