FAQ

Question Why did several respondents from the same IP address fulfilled the survey?
Answer

 

In the 'STATUS' - 'Summary' tab you can see the list of IP addresses of respondents and their frequency. In general, each respondent have its own IP number, but it can also happen that one IP number is indicated on several occasions.

 

This can happen when:

  • Respondent repeatedly clicks on the URL of the survey, but is not necessarily that he answers the survey;
  • the whole organization has the same IP address (this is typical in the public sector);
  • respondents answer the survey from the same computer lab or from the same internet cafe ('cybercafe').

 

In case you would like to have a detailed analysis of IP numbers, you can place your order via the online form >>.    

 

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